Assistant Purser (Cancún)

The Assistant Purser supports either the Guest Services or Administration function onboard, depending on operational requirements. This position contributes directly to smooth guest operations, accurate documentation, regulatory compliance, and the delivery of high‑quality guest service. The role involves supervising guest‑facing teams or coordinating administrative and compliance processes related to guest movement, reporting, and liaison with authorities. Assignment to either function will be determined based on operational needs and may remain fixed for the duration of the contract. The Assistant Purser may also be required to cover night operations as part of a rotational duty schedule.

Guest Services Function

• Supervise Guest Services Officers, ensuring adherence to hotel policies, procedures, service standards, and financial controls
• Provide ongoing coaching and operational support to enable effecti...

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