Assistant Operations Manager

• Assist in managing the daily operations of the restaurant to ensure smooth and efficient service.
• Supervise and support supervisors, service crew, baristas, and other operational staff.
• Ensure all team members comply with company policies, SOPs, hygiene, and service standards.
• Monitor staff attendance, punctuality, grooming, and work performance.
• Prepare and manage staff duty rosters and manpower scheduling.
• Ensure excellent customer service and handle customer feedback or complaints professionally.
• Monitor restaurant cleanliness, maintenance, and overall guest experience.
• Coordinate with kitchen and service teams to ensure efficient operations and service delivery.
• Assist in inventory control, stock management, and ordering of supplies when required.
• Monitor sales performance and assist in achieving outlet sales targets.
• Prepare operational reports and provide updates to manage...

Ready to Apply?

Submit your application today and join our talented team at IRAMA DINING SDN BHD.