Assistant Manager

The Assistant Manager works productively and supervises restaurant employees to ensure they perform their job responsibilities effectively. Their goal is to help the restaurant achieve customer satisfaction and profitability during each shift.

Key Responsibilities:

• Team Supervision:
• Supervise and provide adult oversight to employees under 18.
• Motivate, direct, and coach team members at their stations.
• Ensure tasks are completed in a timely and efficient manner.
• Customer Service:
• Serve correct and complete orders within service time goals.
• Ensure high-quality products are consistently prepared and served.
• Handle customer complaints using the Remedy Process if necessary.
• Operations & Standards:
• Maintain cleanliness and organization of workstations.
• Uphold restaurant image standards and health department requirements.

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