Assistant Manager – Reservations

Job Title: Assistant Manager – Reservations
Location: Sarovar Portico Sriperumbudur, Chennai
Department: Front Office (Reservations)
Reports To: Front Office Manager
Job Summary
The Assistant Manager – Reservations is responsible for managing the reservations team and ensuring efficient handling of room bookings, guest queries, and inventory management. The role focuses on maximizing occupancy and revenue while delivering high-quality guest service aligned with Sarovar Hotels’ standards.
Key Responsibilities:
Handle and oversee all incoming reservation requests via phone, email, OTA platforms, and corporate channels.
Maintain up-to-date room inventory, rate parity, and availability across all online and offline systems.
Work closely with Sales, Front Office, and Revenue teams to optimize occupancy and forecast demand.
Ensure accurate reservation entries, billing details, and guest preferences in the PMS.
Monitor OTA performance, manage extranets, an...

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