Assistant Manager - Night Response Team

Job Title: Night Response Team Assistant Manager

Location: Guelph, ON, Canada – N1G 2W1

Position Summary

The Night Response Team Assistant Manager leads overnight mobile response operations supporting 5,000 residence students across 12 buildings. This role ensures timely response to student concerns, facilities issues, and safety‑related events while supervising and supporting a three‑person Night Response Team.

Duties And Responsibilities

• Lead and coordinate nightly mobile response operations across campus.
• Prioritize and respond to lockouts, noise complaints, wellness checks, facility issues, and safety concerns.
• Make real‑time decisions during incidents and elevate to Residence Life, Campus Safety, or emergency services when needed.
• Supervise, coach, and train Night Response Team staff.
• Ensure accurate incident documentation and communicate follow‑up needs to daytime leadership.
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