Assistant Manager - Guest Relations

The Peninsula London
📍 London, England, United Kingdom 💼 Full-time 🕒 Posted July 08, 2026

Job Description

The Peninsula London is excited to announce we are seeking an enthusiastic Assistant Manager - Guest Relations to complete our Guest Relations Team. Together with the Guest Relations Management, Director of Front Office and Director of Rooms, provide leadership, direction and support to the Front Office to develop a highly motivated team who can deliver high standards of service in all areas including commercial returns, with focus on The Peninsula Service Principles.

This role will responsible for the complete guest journey for the hotel guests, to ensure impeccable service, with a focus on a heartfelt welcome, weigtless and waitless experiences, exceptional selections for each guest, the invisible touch and bespoke sense of home.

  • An exceptional opportunity to join our high-profile flagship hotel in London

  • Market leading remuneration, service charge and attractive benefits

  • Join our award-winning group, working alongside a...
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    Job Details

    • Location London, England
    • Job Type Full-time
    • Category Other Management Occupations
    • Posted Date July 08, 2026
    • Application Deadline August 17, 2026