Assistant Manager: Front Office

Job Summary:

We are looking for an Assistant Front Office Manager who with high energy and drive can work closely with the Front Office Manager to manage and lead all operational activities of the Front Office. While providing the highest standards of courteous service with meeting andor exceeding profit levels. Communicates effectively in writing and verbally to provide clear direction to team. Observes performance and encourage improvement. Interviews, hires, trains, supervises, evaluates, counsels, and administer progressive disciplinary procedures for front office staff to ensure high standards of quality are met. Interacts positively with guests and takes action to resolve issues to the satisfaction of guest/Resort. Spearheads customer service focuses throughout the Front Office and participates in hotel quality forum focusing on continuous improvement.

Job Specifications:

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