Assistant Manager for Operations (Travel)

Assistant Manager – Operations (Travel Account)

• Location: Megaworld Iloilo / Pavia, Iloilo
• Shift Schedule: Flexible or Rotating Shift
• Employment Type: Full-time

About the Role

We are looking for an Assistant Manager – Operations to lead and develop a team supporting a travel account. In this role, you will be responsible for driving team performance, coaching and developing team members, managing escalations, and ensuring operational excellence while delivering a high-quality customer experience.

Key Responsibilities

People Management & Team Leadership

• Lead and supervise a team of approximately 18–20 customer service associates.
• Foster a positive, engaged, and high-performing team environment.
• Conduct regular team huddles, on...

Ready to Apply?

Submit your application today and join our talented team at Risewave Consulting, Inc..