Assistant Manager, Customer Success

About PDAX

At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology. As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system. We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast‑growing industry, and thrive in a start‑up environment. If this sounds like you, then we’d love to talk.

General Responsibilities

• Manage and oversee the Customer Support Team in providing timely, high‑quality, and multi‑channel support (email, chat, and other digital platforms) to all clients, with a focus on high‑value customers.
• Review, manage, and resolve escalated...

Ready to Apply?

Submit your application today and join our talented team at PDAX.