Assistant Manager, Customer & Policy Services, Projects & Operation Excellence

Prudential plc
📍 Hong Kong, Hong Kong, Hong Kong 💼 Full time 🕒 Posted February 27, 2026

Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Drive, manage, and support various projects assigned by the Projects & Operation Excellence Manager, ensuring successful implementation and timely delivery in accordance with prescribed standards.

Focus on enabling and maintaining customer service-related systems, including but not limited to:
- BAU and digitization projects aimed at enhancing the end-to-end customer journey.
- Leveraging data analytics to improve platform usage and optimize straight-through processing.
- Providing production support ...

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Job Details

  • Location Hong Kong, Hong Kong
  • Job Type Full time
  • Category Business Operations Specialists
  • Posted Date February 27, 2026
  • Application Deadline April 08, 2026