Assistant Manager, AIO CHAMPS

National University Health System

• Analyse product and operational data to generate insights that inform product improvements, workflow optimisation and engagement strategies.
• Translate analytical findings into clear, actionable recommendations for product, operations and clinical teams.
• Support ad-hoc analysis requests and provide L1 troubleshooting for data-related issues such as dashboard discrepancies or logic mismatches.
• Conduct outcome evaluation studies across CHAMP use cases and perform statistical analysis to assess effectiveness.
• Prepare evaluation reports, presentations and ensure proper documentation and reproducibility of methods.
• Track KPIs such as adoption, engagement and retention; identify trends, anomalies and improvement opportunities.
• Maintain and enhance dashboards and performance reports; support quarterly and annual review cycles.
• Develop forecasting...

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