Assistant Guest Relations Manager

Anantara

📍 Doha, Doha Municipality, Qatar 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

Job Description
In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.
Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
Support the Front desk team in coordinating guest services and activities
Oversee check-in and check-out processes, ensuring smooth and efficient operations
Collaborate with other departments to fulfill guest needs and resolve issues
Train and mentor guest relations staff to maintain high service standards
Assist in creating and implementing guest satisfaction initiatives
Monitor and analyze guest feedback to identify areas for improvement
Participate in special events and VIP guest arrangements
Ensure compliance with hotel policies and local regulations
Assist in managing the guest relations budget and resources

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Job Details

Location Doha, Doha Municipality

Job Type Full-time

Category Information and Record Clerks

Posted Date March 02, 2026

Application Deadline April 11, 2026