Assistant Front Office Manager

Accor

📍 Thailand, Krung Thep Maha Nakhon, Thailand 💼 Full-Time 🕒 Posted March 02, 2026

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Job Description

Company Description
Novotel Bangkok Platinum Pratunam is located in the Pratunam area, the heart of Bangkok's fashion and shopping district. This hotel caters to a modern lifestyle, offering relaxation and family time with 288 perfectly designed rooms and suites. Furthermore, Novotel Bangkok Platinum Pratunam provides high-level comfort and relaxation for all guests, whether for leisure, wellness or business.

Job Description
Support and oversee daily Front Office operations, including Reception, Concierge, Guest Relations, and Bell Services.
Lead, coach, and motivate the Front Office team to consistently deliver high service standards.
Handle complex guest feedback and complaints professionally, ensuring timely and effective resolution.
Ensure full compliance with brand standards, SOPs, and service quality expectations.
Ensure Accor Live Limitless (ALL) Loyalty Members receive proper recognition, benefits, and personalized car...
            

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Job Details

Location Thailand, Krung Thep Maha Nakhon
Job Type Full-Time
Category Secretaries and Administrative Assistants
Posted Date March 02, 2026
Application Deadline April 11, 2026