Assistant Customer Service Manager

Assistant Customer Services Manager | London City (on-site) | £31,500

My client, a leader in the luxury office space, are looking for an Assistant Customer Services Manager to join them in their London office. Within this position you will have the responsibility of ensuring first-class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.

Role and Responsibilities:

Deliver customer service in a “front of house” capacity, alongside taking calls from the switchboard and ensuring they are logged
Ensure that customer and visitor relationships are built and maintained
Communicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are met
Ensure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas are fit for purpose
Be confident when showing new customers/ visitors...

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