Assistant Collection

Job Title: Assistant Collection I

Reports To: Credit & Collection Team Lead

Job Summary:

The Assistant Collection I is responsible for supporting the collections team in managing overdue accounts, contacting customers for payment resolution, and maintaining accurate records. This role involves handling routine collection activities, resolving billing discrepancies, and ensuring timely follow-ups to minimize outstanding receivables.

Key Responsibilities:

1. Client Communication:

Contact customers via phone or email to follow up on overdue payments.

Maintain professional and courteous communication to resolve payment issues.

1. Account Management:

2. Monitor assigned accounts and update payment status in the system.

3. Investigate and resolve billing discrepancies or disputes.

4. Documentation & Reporting:

5. Maintain accurate records of collection activities a...

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