Apprentice

Apprentice

Gurugram, HR, India(Hybrid)

**Job Description**

Our Consumer Credit department encompasses a variety of different teams who strive to ensure that American Express’ ideals are constantly upheld. To ensure success, you will undergo extensive 8-week training and be provided with a wide range of tools. This will empower you to make informed decisions in almost all situations! You will have continuous coaching monthly once training has been completed, to enable you to reach your fullest potential.

There are different shifts and teams available, and flexibility is required based on business needs. This role involves working on a rotating shift pattern.

**Responsibilities**

+ Recovering overdue balances, enabling further spend, minimising risk, making informed decisions based on challenging customer specific situations.
+ Demonstrate empathy and compassion in every interaction, especially during sensitive and vulnerable conve...

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