Apprentice Customer Service Advisor

Toyota

📍 Birmingham, England, United Kingdom 💼 Full time 🕒 Posted June 04, 2026

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Job Description

With over dealerships across the UK, Toyota is one of the leading motor vehicle manufacturers. Committed to attracting bright, enthusiastic individuals, into our expanding dealer network, our comprehensive apprenticeship is designed to ensure our dealer network is equipped to meet customer's demands and, keep up to date with ever-evolving technology

Duties will include;

The role of a Customer Service Advisor is vital to the smooth running of the aftersales department.
Using systems, equipment and technology to meet the needs of your customers

Using a range of questioning skills, including listening and responding in a way that builds rapport

Understanding the difference between internal and external customers

Knowing the internal policies and procedures, including any complaints processes and digital media policies

Understanding the different needs and priorities of your customers and the best way to ...

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Job Details

Location Birmingham, England
Job Type Full time
Category Information and Record Clerks
Posted Date June 04, 2026
Application Deadline July 14, 2026