Applications Support Intermediate Analyst - Production Management (Officer)

**Role Summary:**
The Applications Support Intermediate Analyst is a developing professional role responsible for ensuring the stability, integrity, and performance of critical production applications. This position deals with most problems independently and has the latitude to solve complex issues. The ideal candidate will integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices, applying analytical thinking and a meticulous attention to detail to support our global business operations.

This role provides an excellent opportunity to build a career in financial technology services, gaining hands-on experience with industry-standard tools and the ITIL framework.

**Key Responsibilities:**

+ Production Support & Incident Management:
+ Provide technical and business support for users of Citi Applications, acting as a first responder for production incidents.
+ Drive the resolution process by performing in...

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