Application Support Specialist (Xico)

About UsITC Infotech is a leading general technology services and solutions provider, led by Business and Technology Consulting.ITC Infotech provides business‐friendly solutions to help clients succeed and be future‐ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses.We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long‐term sustainable partner.Job SummaryWe're looking for a hands‐on L3 Support Engineer who will act as the escalation point for critical production issues across trading and risk systems.The role focuses on deep incident diagnosis, partnering with engineering for fixes and reliability improvements, and building the tooling, runbooks, and documentat...

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