Application Support Specialist

Application Support Specialist (Security Systems) – RemoteOverview
We are seeking a highly skilled Application Support Specialist to support, maintain, and optimize enterprise-level security applications across global client environments. This role is critical in ensuring the reliability and performance of integrated systems such as access control, video surveillance, and other security technologies while delivering exceptional customer service.
This is a fully remote position, providing the flexibility to work from home with company-provided equipment.
Key Responsibilities

+ Provide advanced troubleshooting and root cause analysis for application and system issues to minimize downtime

+ Support and maintain enterprise security platforms, including access control and video management systems

+ Monitor system performance and ensure optimal functionality across customer environments

+ Manage incidents through ticketing systems and follow struc...

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