Application Support Engineer, Service Reliability Engineering

Ciena Corporation

📍 Mexico, Mexico, Mexico 💼 Full time 🕒 Posted June 04, 2026

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Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
Design and manage robust infrastructure solutions to ensure the reliability and scalability of critical systems.
Proactively monitor system health using performance metrics and automated tools to detect and address potential issues.
Lead incident management efforts during service disruptions, ensuring swift resolution and minimal downtime.
Analyze root causes of system failures and implement long-term solutions to enhance system reliability.
Develop scripts and tools to automate repetitive tasks, improving operational efficiency an...
            

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Job Details

Location Mexico, Mexico
Job Type Full time
Category Computer Occupations
Posted Date June 04, 2026
Application Deadline July 14, 2026