Application Support Engineer

About the job Application Support Engineer

• 3 Year tertiary qualification or a relevant IT qualification
• Minimum 2 years application support engineer experience
• Basic knowledge of the disciplines in an application support environment, incident handling, change management, problem management etc.
• Problem solving exposure at application and business transaction level using application log files and SQL database queries
• Commitment to performing routine as well as investigation/analysis work tasks
• Ability to solve medium complexity problems
• Understand and develop the support team technical competency
• Self-motivated, proactive, taking ownership of problems until they are resolved
• Mature person with the sense of responsibility to do after hours standby
• Good oral and written communication skills
• Quick learner (short initial ramp up period)

Additional Requirements: