Job Description
Mô tả công việc: Job Description
- Support on production environments which include but not limited to: vtigerCRM and Marketing Automation systems.
- Support as first person from CRM team for incident cases (level 1 is responsible by IT Service desk).
- Do admin tasks as daily support activities.
- Work with stakeholders: vtiger vendor (Indian), internal IT CRM team, IT other teams, business users (Sales and Business Development department).
- Work under supervisor for incident ticket.
- Maintain and update the system, ensuring its stability and high security.
Requitments:
- Working hour: 9:00-18:30, from M to F. On standby status: 7:00-9:00 19:00-22:00, from M to S (OT paid ofc - incident occurred only around 10%).
- Profession skill of Application Support.
- Minimum working in VtigerCRM 1 year.
- Well manipulate on SOAPUI, Postman.
- Working on SaaS is advantage.
- Knowled...
- Support on production environments which include but not limited to: vtigerCRM and Marketing Automation systems.
- Support as first person from CRM team for incident cases (level 1 is responsible by IT Service desk).
- Do admin tasks as daily support activities.
- Work with stakeholders: vtiger vendor (Indian), internal IT CRM team, IT other teams, business users (Sales and Business Development department).
- Work under supervisor for incident ticket.
- Maintain and update the system, ensuring its stability and high security.
Requitments:
- Working hour: 9:00-18:30, from M to F. On standby status: 7:00-9:00 19:00-22:00, from M to S (OT paid ofc - incident occurred only around 10%).
- Profession skill of Application Support.
- Minimum working in VtigerCRM 1 year.
- Well manipulate on SOAPUI, Postman.
- Working on SaaS is advantage.
- Knowled...
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- Location Ho Chi Minh City, Hồ Chí Minh
- Job Type Full time
- Category Computer Occupations
- Posted Date March 02, 2026
- Application Deadline April 11, 2026