Application Support Analyst

astek singapore innovation technology pte. ltd.
📍 raffles place, central area, Singapore 💼 Full-time 🕒 Posted June 09, 2026

Job Description

  • Own the health, performance, and availability ofproduction systems using monitoring tools and dashboard
  • Proactively detect anomalies and ensure smooth dailyoperations across Front Office applications.
  • Respond to, triage, and resolve production incidents withurgency and precision.
  • Perform root cause analysis and drive follow‑up actionsto prevent recurrence.
  • Ensure timely communication with stakeholders duringincident lifecycles.
  • Review, validate, and execute deployments, patches, andsystem upgrades.
  • Ensure changes are delivered with minimal risk and zerodisruption to production services.
  • Provide L1/L2 support to Front Office users, addressingqueries related to trading workflows, investment processes, and platformbehaviour.
  • Act as a trusted partner to portfolio managers, traders,operations teams, and business stakeholders.
  • and long‑term fixes.
  • Drive system failover te...

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Job Details

  • Location raffles place, central area
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026