Application Support Analyst

Resolver

📍 Manila, Metro Manila, Philippines 💼 Full-time 🕒 Posted June 06, 2026

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Job Description

Description
 Position at Resolver The Application Support Analyst is a hybrid of techie-lover, problem-solver, business-thinker, and customer advocate. This position focuses on customer needs through question/problem diagnoses, issue resolution and communication of technical solutions, all while delivering an exceptional customer service experience.
Customer Support Solves problems through critical analysis, consultative questioning and relationship buildingResponds to incoming customer support questions, requests, and issues by analyzing and troubleshooting each situation and always providing the customer with the best possible solutionEnsures the utmost courtesy, professionalism, and politeness in both written and verbal customer contactsReceives, assesses, and prepares data from customers for conversion from older software versionsDocuments all customer contact for future reference, you must be able to channel your inner librarianLearning & DevelopmentIncre...
            

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Job Details

Location Manila, Metro Manila
Job Type Full-time
Category Computer Occupations
Posted Date June 06, 2026
Application Deadline July 16, 2026