Application Support Analyst (Government Project)

• Application Support & Incident Management
• Level 1.5 / 2 Support
• Stakeholder & Vendor Coordination

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.
• Monitor application performance, interfaces, and batch jobs to ensure stable operation.
• Perform SQL queries and data analysis for troubleshooting and investigation.
• Support application deployments, system changes, and post-release validation.
• Collaborate with stakeholders and vendors for issue resolution and enhancements.
• Maintain documentation, user access, and support compliance activities.

• Possess a Degree / Diploma in Computer Science / IT or equivalent
• 2–5 years of experience in application support, IT operations, or production support environments.
• Knowledge of application architecture, APIs, system integrations, ...

Ready to Apply?

Submit your application today and join our talented team at SEARCH INDEX PTE. LTD..