Application Support Analyst

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Application Support Analyst

Experience: 3–8 years Location: Vadodara

Role Overview

We are looking for a Support professional to manage and operate the end-to-end support process for Solver and other internal business applications. The role involves handling support tickets, coordinating across tools like ServiceNow and JIRA, managing manual workflows where automation is not available, and ensuring adherence to standard support processes and SLAs.

Key Responsibilities

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