Application and Platform Support

Global biopharmaceutical company with 65 years of presence in Mexico, pushing the boundaries of science to improve patients' lives. We strive to be recognized as leaders in the development of innovative therapies that will make a meaningful difference in the treatment of diseases affecting our society.

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  Responsible for the day-to-day operation of the platforms, handling incidents and user requests, monitoring support queues, tracking application health, troubleshooting issues, and performing routine administrative tasks.
  
  The primary technologies involved include:
  
  
  
  • Atlassian: Jira, Confluence, and Crowd.
  
  
  • DevOps / SCM: GitHub, GitHub Actions, CI/CD Pipelines, SonarQube, JFrog Artifactory/Xray.
  
  
  • ALM: Micro Focus ALM (AQM) and LoadRunner Enterprise (LRE).
  
  
  
  

  
  




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