Appeals & Grievances (A&G) Advocate - Medicare Advantage Health Plans

ICAN BPO Pvt. Ltd.
📍 remote, remote, Philippines 💼 Full-time 🕒 Posted July 05, 2026

Job Description

Job Title

Appeals & Grievances (A&G) Advocate – Medicare Advantage (US Healthcare)

Location

India/Philippines (Onsite)

Reporting To

A&G Lead / Manager – Operations

Role Overview

The Appeals & Grievances (A&G) Advocate i s responsible for managing member and provider appeals and grievances Medicare advantage health plan members. The role requires strong CMS regulatory knowledge , high empathy for vulnerable populations, and the ability to provide clear, professional phone support along with compliant written determinations.

This is a high-accuracy, compliance-critical role supporting Medicare Advantage programs.

Key Responsibilities

Medicare advantage health plan Appeals & Grievances Processing

  • Handle m...

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Job Details

  • Location remote, remote
  • Job Type Full-time
  • Category Outsourcing and Offshoring Consulting
  • Posted Date July 05, 2026
  • Application Deadline August 14, 2026