Apparel Product Developer/Merchandiser -> Customer Support Specialist

ONLY APPLY IF YOU HAVE 2+ YEARS OF APPAREL PRODUCT DEVELOPMENT OR MERCHANDISING

Rechain is a B2B SaaS Product Lifecycle Management (PLM) platform used by fashion, footwear, and accessories brands across the US, UK, and EU to manage their product development process — from tech packs and BOMs to sampling, sourcing, and production handoff. We work with 100+ mid-market brands and are growing fast.

We're hiring our first Customer Support Specialist in Portugal, with a clear path to grow into a Customer Success / Onboarding role within 6–12 months. The ideal candidate is a product developer or merchandiser who has worked for a factory.

The Role

You'll start by being the first line of response for our customers — fashion brand teams (designers, product developers, merchandisers, production managers) who hit a question or issue while using Rechain. Once you've mastered the product and the customer base, you'll progressively own onboarding new...

Ready to Apply?

Submit your application today and join our talented team at Rechain.