App Support Representative

MedSpecialized, Inc

📍 Cebu City, Central Visayas, Philippines 💼 Full-time 🕒 Posted June 29, 2026

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Job Description

Position Overview: As an App Support Representative, you will be responsible for providing reliable and efficient technical support to clients using Meditab’s mobile applications and software platform.

Work Schedule and Arrangement: 9:00 PM- 6:00 AM, Onsite Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu Key Responsibilities: App Support ● Provide timely and effective support to clients using the mobile application and related software.
● Guide users through app features, functionalities, and proper usage.
● Assist clients via phone, email, chat, or remote support tools.

Troubleshooting ● Diagnose and resolve issues related to installation, connectivity, data synchronization, and app performance.
● Address software-related concerns impacting mobile application functionality.
● Escalate complex technical issues to higher-level support or development teams with...
            

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Job Details

Location Cebu City, Central Visayas
Job Type Full-time
Category Computer Occupations
Posted Date June 29, 2026
Application Deadline August 08, 2026