APAC Service Excellence & Ops Support Lead

F. Hoffmann-La Roche AG
📍 petaling jaya, selangor, Malaysia 💼 Full-time 🕒 Posted June 28, 2026

Job Description

F. Hoffmann-La Roche AG is seeking an APAC RCSC Service Excellence Specialist to support daily back-office operations in Petaling Jaya, Malaysia. The role involves working closely with the field team on case management, user training, and data integrity to meet service KPIs.

The ideal candidate should have a degree in Business or a related field, along with at least three years of relevant experience in service operations or quality management. This position offers opportunities for project management and knowledge development.

#J-18808-Ljbffr

Ready to Apply?

Submit your application today and join our talented team at F. Hoffmann-La Roche AG.

Submit Application

Job Details

  • Location petaling jaya, selangor
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 28, 2026
  • Application Deadline August 07, 2026