APAC RCSC Service Excellence Specialist (Performance and Development)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Position

As the APAC Regional Customer Service Centre (RCSC) Service Excellence Specialist for Performance and Development, you are the quality conscience of our newly established regional hub. Based in Kuala Lumpur, you provide end-to-end oversight across our support operations—ensuring that every customer inquiry and technical case is handled with the highest level of integrity, compliance, and care.

Opportunity

In this vital role, you will:

• Lead Quality Governance: Drive the ...

Ready to Apply?

Submit your application today and join our talented team at Roche.