Anlyst, Customer Svc

Date Posted:

Country: Philippines | Location: PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4 | Role Type: Hybrid

Responsibilities

• Communicate effectively and professionally with customers.
• Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open-minded.
• Receive, review, and process customer orders, RFQs and exceptions in accordance with standard terms and conditions or customer contractual obligations.
• Interface extensively with various internal departments (supply chain, shipping, quality, etc.) and ensure all necessary flow-downs are communicated timely and accurately.
• Manage contracts, assist with customer delivery status inquiries, and expedite delivery requests as needed.
• Assist with timely payment from customers.
• Participate in continuous improvement initiatives.
• Maintain a high level of ownership toward assigned...

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