Job Description
Description
:
Monitoring support queues via Monday.com to shift support, when necessaryEffectively process assigned sales payrollsAccurately update information as requested by the sales team in applicable reporting systemsEffectively maintain and distribute reports as requested by the sales teamAnalyze sales reports for accuracy and/or discrepancies prior to distributionCourteously receive incoming internal customer and field associates calls; determine appropriate resolution; escalate or submit for research when necessaryProvide excellent customer service by facilitating and/or providing informal training and feedback to the field teamPerform all other duties as assignedPerformance Measurements:
Partner with Operations Manager to ensure payroll and reporting are accurate and delivered weeklyPerform daily exception and weekly reconciliation reports and audit processes a...
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