Job Description
Role - L1 Support Engineer
Location: [On-site]
Job Type: Full-time
Experience: 3–5 years
Education: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent)
Shift: Rotational (Night Shift)
Role Overview
As an experienced L1 Support Engineer, you will be the first point of contact for technical support, ensuring the smooth operation of IT systems and services. You will handle a wide range of support tasks, from basic troubleshooting to proactive monitoring, while collaborating with L2 and L3 teams for escalations. You will also leverage AI-powered copilots and automation tools to enhance support efficiency and client satisfaction.
Key Responsibilities
Ticket...
Ready to Apply?
Submit your application today and join our talented team at Nexthire.
Submit ApplicationJob Details
- Location Ahmedabad, Gujarat
- Job Type Full Time
- Category Computer Occupations
- Posted Date June 04, 2026
- Application Deadline July 14, 2026