Analyst/Specialist, Finance Hub (Talent Pool)

Dover Business Services

📍 Cebu City, Central Visayas, Philippines 💼 Full-time 🕒 Posted June 28, 2026

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Job Description

Essential Responsibilities:
Produce reports/requests/deliverables on time and in good quality
Maintain productivity and and attention to detail while meeting service level agreements in a complex environment
Ticket Resolution & Requestor/User Support
Facilitate assignment and resolution of ServiceNow tickets
Effectively communicate with requestors/users to gather issue details and relay resolutions steps.
Process or System Maintenance, Enhancements and Ad hoc
Assists on system enhancement and continuous improvement projects.
Assist in maintaining database integrity through data validations and reviews.
Support ad-hoc requests as appropriate
Contributor to standardization and/or process improvement projects
Maintain documentation of system processes, reports, and system functionality.
Creates and updates work instructions and creating additional guides for enhanced user support. 
            
            
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Job Details

Location Cebu City, Central Visayas
Job Type Full-time
Category Financial Specialists
Posted Date June 28, 2026
Application Deadline August 07, 2026