Analyst, Service Delivery (Tier 2)

Aga Khan University (AKU)

📍 Karachi, Sindh, Pakistan 💼 Full-time 🕒 Posted June 29, 2026

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Job Description

Job Role / Responsibilities:

Reporting to the Manager, Information Technology you would provide hardware support to Network Infrastructure, IT equipment being maintained in-house, including PCs, printers, telecom, and other ancillary equipment.
Specifically, you will be responsible to;
installing, configuring, and maintaining PCs, Laptops, Printers and applications for both hardware and software. Maintaining and troubleshooting handheld (iOS, Android, Windows, etc.) and troubleshooting, repair, and networks
talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required
providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system; supporting...
            

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Job Details

Location Karachi, Sindh
Job Type Full-time
Category Computer Occupations
Posted Date June 29, 2026
Application Deadline August 08, 2026