Analyst, OTC

Delivers support to processes and tasks in the Collections space, with some support to improve a given process and/or project.

Fixed Term - 6 months contract

Responsibilities

May include some of the following tasks:

• Credit Review process.
• Credit Reporting and analysis/review.
• Monitor, report and escape customers in breach of credit terms.
• Perform collections calls and assist in prioritization.
• Manage/Maintain collections for clients/cluster/BU and ensure timely
  collection of all invoice types.
• Customer queries/requests/disputes logging.
• Execute outbound telephone calls and other contact to customers.
• Disputes are identified and logged/Updated of customer data and
  maintenance.
• Assist on Special Projects
• Monitor Payment applications /reviews on-account payments and assist on proper allocation
• Adhoc reports
• Uploading invoice re...

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