Analista de servicio

Job Description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Responsibilities

• Proporcionar soporte de servicio al cliente, recibiendo y gestionando solicitudes de servicio correctivo de bombas directamente de clientes finales o distribuidores, asegurando la correcta coordinación hasta su resolución.
• Abrir, monitorear y cerrar tickets de ServiceMax relacionados con instalación, mantenimiento correctivo y mantenimiento preventivo, garantizando el control del proceso de inicio a fin.
• Coordinar la recolección, envío y seguimient...

Ready to Apply?

Submit your application today and join our talented team at Becton Dickinson.