Ams Service Delivery Manager

Job DescriptionHucon Solutions is a staffing entity, and one of our prime customers is looking for an experienced Service Delivery Manager to join their team.Job Description:We are seeking a seasoned Service Delivery Manager with 25-27 years of experience in SAP Project Management, AMS (Application Management Services) support, and IT service delivery leadership. The ideal candidate should have a proven track record in managing large-scale SAP AMS projects, ensuring operational excellence, and driving continuous improvements in service delivery.Key Responsibilities:- Oversee the end-to-end service delivery lifecycle for SAP and AMS support projects, ensuring seamless operations and high service quality.- Lead SAP Project Management efforts, ensuring efficient planning, execution, and delivery of AMS and transformation initiatives.- Manage AMS support services, focusing on SLA adherence, incident resolution, and problem management.- Implement ITIL best practices for service management, ...

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