Amazon Connect Admin

Confidential
📍 Toronto, Ontario, Canada 💼 Contract 🕒 Posted June 26, 2026

Job Description

  • Responsibilities: As an Entry-Level Amazon Connect Administrator, you will be responsible for configuring and administering Amazon Connect Contact Centre solutions. You will work closely with the team to understand business requirements and design solutions that meet customer needs. Design and configure Amazon Connect solutions to meet business requirements. Including onni-channel contact flows, routing and queues, prompts, user management etc.
  • Contact Centre Configuration in Amazon Dynamo DB
  • Monitor and troubleshoot the solution using tools such as AWS Cloudwatch
  • Collaborate with cross-functional teams to ensure seamless integration of Amazon Connect through the development and maintenance of AWS Lambda
  • Conduct thorough testing and troubleshooting to optimize the performance of Amazon Connect solutions.
  • Stay up-to-date with the latest Amazon Connect features and functionalities to continuously improve solutions.
  • Provide...
  • Ready to Apply?

    Submit your application today and join our talented team at Confidential.

    Submit Application

    Job Details

    • Location Toronto, Ontario
    • Job Type Contract
    • Category Computer Occupations
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026