Alterations Specialist

David's Bridal

📍 Cambridge, Ontario, Canada 💼 Full-time 🕒 Posted June 24, 2026

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Job Description

Essential Job Functions:
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. 

Use all systems to manage the customer flow to deliver five-star customer experience. 

Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. 

Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service. 

Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. 

Communicate how alterations can play an important role in perfecting the dre...

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Job Details

Location Cambridge, Ontario
Job Type Full-time
Category Textile, Apparel, and Furnishings Workers
Posted Date June 24, 2026
Application Deadline August 03, 2026