Airport Operations Senior Associate

Job Description: Duty Manager - Airport Operations
Location: Nairobi
Position Overview
We are seeking an experienced and dynamic Duty Manager to oversee daily airline operations for our client. The Duty Manager will play a pivotal role in ensuring
smooth operational activities, responding to real-time situations, and maintaining high levels of customer satisfaction. This position requires excellent leadership skills, quick decision-making abilities, and a strong commitment to operational excellence.
Key Responsibilities
Operational Leadership:
Supervise and manage day-to-day airport operations, including check-in, boarding, ground handling, and aircraft turnaround processes.
Ensure compliance with operational standards, safety protocols, and industry regulations.
Immediate Response
Address unexpected operational disruptions, flight delays, cancellations, and other issues promptly and effectively.
Make swift decisions to minimize passenger inconvenience ...

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