Air Logistics Customer Care Specialist

**It's more than a job**

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Air Logistics Customer Care Specialist is central to delivering a consistently high-quality customer experience at Kuehne + Nagel. Based within Customer Care Locations (CCLs), the role manages direct client interactions, ensuring proactive communication, effective issue resolution, and thorough follow-up. The specialist also partners closely with sales teams and coordinates with Operational Care Centers (OCCs), providing accurate and complete operational and system information to enable seamless execution and meet cust...

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