AI Transformation Change & Adoption Lead

Overview

The Microsoft Customer and Partner Solutions (MCAPS) AI Transformation Office (AITO) is driving a fundamental shift in how Microsoft's commercial business operates-enabling sellers to accelerate their own AI transformation with credibility and trust built from our experience as customer zero. This transformation requires bold, human-centered, AI-first change motions that accelerate adoption, reshape culture, and scale new ways of working across the organization.

Each day is different in the AI Transformation organization. The AI Transformation Change & Adoption Lead role requires an individual who is self-motivated, adaptive, self-directed, and proactive. This individual is comfortable with ambiguity and brings clear, impactful communication in a complex, heavily matrixed environment, while driving high-quality results. AI Transformation team members are expected to uphold the team's philosophy of operating with a growth mindset, ground...

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