AI-Powered Guest Experience Specialist

Cloud9
📍 bogotá, bogotá, distrito capital, Colombia 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Cloud9 is looking for a Guest Experience Specialist in Bogotá. You will manage guest interactions from booking through checkout and resolve issues ensuring a thoughtful, personal experience. This role emphasizes utilizing AI for improved service. Ideal candidates have 2+ years in customer service, excellent English skills, and enjoy working in innovative environments.

This position requires proactive communications and a problem-solving approach in a fast-paced startup, with a 4-day on and 2-day off work schedule.

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Job Details

  • Location bogotá, bogotá, distrito capital
  • Job Type Full-time
  • Category Gestión y operaciones
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026