AI Operations & Knowledge Administrator

• St Kilda Rd Location
• Industry Leading Business
• Supportive Team Culture

About Us
Compare Club is one of Australia’s leading personal finance comparison businesses, helping Australians save money on health insurance and household bills. With over 500 employees, we are investing heavily in AI and automation to improve operational efficiency and customer experience.

We are seeking an AI Operations & Knowledge Administrator to join our AI and Automation team, reporting to the Head of IT and Security.
  
About the Role
This role is responsible for maintaining the organisation’s knowledge base and supporting the day-to-day operation of AI agents and automation workflows.
You will ensure knowledge is accurate, properly structured, and optimised for both internal teams and AI systems, while also monitoring and supporting automation performance.
  
Key Responsibilities...