AI-Driven Customer Support & Ops Lead (Remote)

Link-Worldwide
📍 mérida, mérida, Mexico 💼 Full-time 🕒 Posted June 10, 2026

Job Description

Link-Worldwide is seeking a Customer Support & Operations Lead to lead a 5-person support team and enhance operational efficiency. The role involves building workflows for triage, escalation, and resolution, ensuring support is fast and consistent.

Successful candidates will have 3–6+ years in customer support or operations, be comfortable with AI tools, and possess strong communication skills. The position offers competitive USD compensation and opportunities for professional growth within a remote setting.

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Job Details

  • Location mérida, mérida
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 10, 2026
  • Application Deadline July 20, 2026