AI Customer Success Manager in Montreal

Become a key player in customer success with Viova, based in Montreal. Support clients across North America as they leverage AI technology in the automotive industry.

The Customer Success Manager role at Viova involves onboarding new clients and ensuring they maximize the use of the AI-powered virtual receptionist. You will foster long-term relationships, provide proactive support, and bridge communication between clients and product teams. This position is vital as it shapes how dealerships utilize advanced technology.

Key Responsibilities:
• Lead onboarding processes for new clients smoothly
• Build strong, lasting client relationships in sales and service
• Manage and resolve client issues and feedback proactively
• Monitor account health and seek growth opportunities
• Advocate for clients' needs with tech and product teams

Requirements:
• 2+ years in Customer Success or Account Management roles
• Flue...

Ready to Apply?

Submit your application today and join our talented team at Viova.

Submit Application